Frequently Asked Questions

Yes. One-time cleaning is available, however ongoing weekly or bi-weekly service offers better pricing, priority scheduling, and more consistent results.

Most of our long-term clients choose bi-weekly cleaning as the best balance of cost and cleanliness. Weekly service is recommended for larger homes or families with pets.

No. Deep cleaning is typically done during the first visit or as needed. Regular cleaning focuses on maintaining a consistently clean home.

Yes. You can reschedule, skip, or pause your service with advance notice. We offer flexible scheduling for recurring clients.

No. Many clients are not home during service and provide access instructions in advance.

Cleaning time depends on your home's size, condition, and selected services. We'll confirm estimated timing before your appointment.

For recurring clients, we aim to assign the same cleaner whenever possible to ensure consistency and familiarity with your home.

Pricing is based on home size, condition, frequency of service, and any selected add-ons.

Yes. Weekly and bi-weekly recurring services are priced lower per visit than one-time or infrequent cleanings.

No. We provide clear, upfront pricing with no hidden charges or surprise fees.

Please contact us within 24 hours and we'll address the issue promptly.

Yes. Our cleaners are fully insured and carefully selected to ensure reliable, professional service in every home.

Yes. We bring professional cleaning supplies and equipment. Safer product options are available upon request.